Documents

• Microsoft Office - $70-300
• Word, PowerPoint, Excel, Access and Outlook/Entourage
• .doc vs .docx
• google docs - free and functional, get them anywhere, share easily, ads
  

Instant Messaging - IM'ing

• AIM, google...
• who's online?
• quick, conversational, short hand
• TXT'ing or SMS'ing
• kids
  

Email

• webmail / client email (POP, IMAP, Exchange)
• have more than one address - private, business, purchasing...
• spam
• viruses and trust
• gmail, yahoo, etc.

YouTube / Flickr

• they own it
• they can ban it
• ads
• sharing material with friends/family/colleagues
• out of your control
• popularity
• the web is forever
  

Social Networking: Friendster / FaceBook / MySpace

• networks of people with similar interests
• low emotional investment in making contacts
• transferring from the virtual to the real world
• dating
  
• stalking
• supervising children on do's/don't's
• the web is forever
• employers
  

Taxes on Your Computer

• turbotax
• taxcut
• online vs. on your computer
• $20 - $80
  

eBay / PayPal / Amazon / Craigslist / Freecycle

• trust
• when buying look at shipping and handling fees
• when selling look at the selling fees (commissions)
• PayPal is owned by eBay
• Amazon - feedback, research, look inside
• Craigslist.com - local classified ads for free - cars, apartments, houses, condos, stuff, personals...
• http://www.freecycle.org - get/give for free